If you’re a computer geek and proud of it, find out how to start a computer repair business and get paid for your knowledge of bits and bytes.
We all know the feeling...We push a button to power up the computer, and nothing happens. Or something happens that’s just not supposed to. Or a “simple” installation goes awry.
We love our computers-- except when we hate them! Learning how to start a computer repair business can be a lucrative endeavor.
According to the Census Bureau, over 70 million Americans have at least one home computer, so if even 1% have a problem, that’s 700,000 potential customers! For someone who knows computers, this could be a lucrative but low cost business opportunity.
How To Start A Computer Repair Business - What You’ll Need
The most critical thing you’ll need is knowledge. To start a pc repair business, you’ll need to be an expert at personal computers including hardware and software. You’ll need to know about peripherals as well.
Knowledge of other computing systems, such as the Mac will be helpful too.
If you’re not as well versed in an area as you’d like, take classes. Many community and technical colleges offer instruction.
You will need an analytical mind, patience and good customer service. Since most computers break down at the most inopportune time, you’ll have frustrated customers. Being able to explain the problem (in terms non-techies can understand), and giving them an accurate estimate on how long it will take to fix, and how much it will cost will help build their confidence in your skills.
You’ll need a phone or pager where you can be reached quickly, and reliable transportation for getting to your customers.
You’ll also need a source for buying computer repair equipment. You’ll want a place that has a good inventory so you’ll be able to get the supplies you need immediately, so you can complete jobs quickly.
Marketing Your Computer Repair Business
Many big box electronics stores have their own computer repair crew, but office supply stores (which also sell computers, peripherals and supplies) may not. Find out if the manager will keep your card and brochure and recommend you to customers.
Smaller electronics stores may not have the manpower to staff a repair team, so you might be their on-call person.
Network with your friends, neighbors, family members, and any contacts you have so they know to call you when the computer bug strikes. If you work with businesses (either home businesses or in offices), you might develop a contract so you’re on retainer, or so you perform periodic checks on computers to make sure everything is functioning properly.
Once you get business, you want to find a way to retain those customers for follow-up services. Repeat business is a key concept to build into your plan when learning how to start a computer repair business.
Growing Your Business
If you want to expand your business even more, consider buying a computer repair franchise. Another way to grow is to include computer consulting in your repertoire. Help businesses and residential customers learn how to set up the best network or computer systems for their individual needs.
With your technical skills and resourcefulness, you can open up a window to a new career.
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